|
Callshop
The TRC Callshop Solution enables service providers to manage multiple Callshops or “internet cafes” with one user friendly solution. By taking advantage of this multi-level application, administrators have the ability to deliver billing and call routing to their agents and Callshop managers, reducing their operating costs and encouraging business growth.
Designed based on industry demand, the TRC Callshop Solution offers features that cater directly to Callshop operators and agents alike. Backed by award winning technology, the Callshop Solution boasts unique features such as optional point to point video support and DIDs support.
- Unlimited number of callshops may be operated using a single installation
- Compatibility with most existing VoIP carriers (H323 or SIP).
- Instant generation of CDRs per phone booth
- Instant invoice generation per phone booth/call
- Powerful analysis tools and report generation by period, traffic/charges, destination, revenues, and profitability
- The system allows you to open and close booths and to manage either a post-paid or pre-paid call shop operation
- Quick and easy installation and configuration
- Security log in confirms access to system, at managers'/owners' discretion
- A range of routing options via tier one operators, to guarantee quality
- Quality assurance program for all destinations
- Specific destination pricing options available
- Easy usage and centralised flexible management tools
- Multi-language user interface
- Multi-currency business model
- All call details and margin reports recorded and readily available
Full support and customer-service back up available to suit your needs |
